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Billing and Accounts Receivable Management Solutions:
Who knew that you could be losing so much money?
No matter the size of the practice, billing inconsistencies affect all healthcare organizations to some degree. On average, physicians lose anywhere from 15 to 20 percent of revenue due to poor billing practices, which can translate into thousands of dollars being lost.
Are you aware of the scope of your billing error issues? How are claim denials handled by your billing staff? Healthcare Solutions WNY will work hand in hand with you to provide the consulting necessary to answer the tough question and get to the bottom of your billing issues, even if you are not looking to outsource your billing.
Outsourced Billing Solutions
Healthcare Solutions WNY implements a three-part strategy to help streamline your billing needs: cash collections, expense reduction and operational enhancement.
HCSWNY will approach your practice with a ‘revenue generating’ mindset. At your side, we pursue claim denials/rejections, insurer bundling, under-coding and unrealized revenue for non-billable services.
HCSWNY offers Total Medical Billing through our billing center. By outsourcing your billing to HCSWNY, you can be assured that your practice will be alleviated from the undue costs and stress of non-revenue generating activities. HCSWNY will streamline your practice’s billing process and shorten turnaround time so you will maximize the cash collections that you are entitled to.
HCSWNY provides a full range of accounts receivable management services that can be packaged to suit your needs or selected individually from the list below:
- In-house Billing Office Review
- Comprehensive assessment of in-house billing/collection staff performance, productivity and processes at all stages, from registration to patient collections and write-offs to administrative adjustments
- Charge entry
- Feedback on charge capture and errors
- Claims edit and review for accuracy
- Modifier review
- Claims submission - electronic or paper, based on payor
- Insurance verification
- Payment posting
- Secondary/tertiary billing
- Follow-up, including denial review and appeals
- Customer service for patient inquiry
- Pre-collections, including statements, letters and phone calls
- Refund processing
- Master file maintenance of the billing system
- Billing help desk
- Maintain accurate and up-to-date accounts receivable
- Training services for staff and providers
- Charge capture, error analysis, claim rejections, modifiers and underpayment
- Management reporting
- Monthly and/or quarterly meetings
- Trending and benchmarking to national indicators
- Physician productivity and compensation analysis
Billing Staff
Our entire billing staff is CMBS certified so you can rest assured knowing your revenue is in the hands of professionals.
Healthcare Solutions WNY also offers services to those providers who are not looking to outsource their billing. If you have ever questioned your billing department’s effectiveness or wondered how your practice’s billing stacks up against the competition, HCSWNY is the right choice for you.
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